Graduate Operations & Marketing Coordinator

Location: Sydney

About The Incognito Art Show:

The Incognito Art Show is a dynamic and innovative organization dedicated to making art accessible and supporting emerging artists. We're a fast-growing startup with a passion for creativity, community, and cutting-edge e-commerce.

About the Role:

We are seeking a highly motivated and ambitious graduate to join our team as an Operations & Marketing Coordinator. This is a fantastic opportunity for a driven individual with a passion for visual arts, e-commerce, and the startup world to gain hands-on experience in a fast-paced and rewarding environment. You will play a vital role in supporting the day-to-day operations of The Incognito Art Show, contributing to everything from customer service and social media management to e-commerce fulfilment and online product curation.

Key Responsibilities:

  • Customer Service: Providing exceptional customer service via email, phone, and social media, addressing inquiries, resolving issues, and ensuring a positive customer experience.

  • Social Media Management: Creating engaging content, scheduling posts, monitoring social media channels (Facebook, Instagram, TikTok), and interacting with followers to build and nurture our online community.

  • E-commerce Fulfillment: Processing and distributing online orders, managing inventory, coordinating with suppliers, and ensuring timely delivery of products.

  • Online Product Curation: Selecting, cataloging, and presenting artworks for sale on our online store, writing product descriptions, and ensuring accurate and appealing online listings.

  • Marketing Support: Assisting with marketing campaigns, including email marketing (Klaviyo), content creation, and promotional activities.

  • General Operations: Providing support to the broader team as needed, including administrative tasks, event support, and other operational duties.

Essential Skills and Experience:

  • Recent graduate (preferably in a related field such as business, marketing, communications, or arts management).

  • Strong interest in visual arts, e-commerce, and startup businesses.

  • Excellent communication and interpersonal skills, with a customer-centric approach.

  • Proficiency in social media platforms (Facebook, Instagram, TikTok).

  • Familiarity with e-commerce platforms (Shopify experience is highly desirable).

  • Basic design skills and experience with Canva.

  • Strong organizational skills and attention to detail.

  • Ability to work independently and as part of a team.

  • A proactive and  can-do attitude.  

Desirable Skills and Experience:

  • Experience with email marketing platforms (Klaviyo).

  • Knowledge of art history or the contemporary art scene.

  • Experience in a customer service role.

  • Previous experience in e-commerce or retail.

Benefits:

  • Hands-on experience in a dynamic and growing startup environment.

  • Opportunity to work closely with a passionate and experienced team.

  • Exposure to all aspects of running an art show and e-commerce business.

  • Potential for career growth and development.


To Apply:

Please submit your resume, cover letter, and any relevant portfolio or work samples to david@incognitoartshow.com. In your cover letter, please highlight your interest in the arts, e-commerce, and startups, as well as your experience with the mentioned platforms and skills. Tell us why you're the perfect fit for The Incognito Art Show!